Shipping Policy

Effective Date: 12/06/2026

At Detoxpathy, we are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully before placing an order.

1. Order Processing

• Orders are processed within 1–3 business days after successful payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive an order confirmation and shipping update once your order has been dispatched.

2. Shipping & Delivery

• We currently ship across India.
• Delivery timelines may vary depending on your location and courier service availability.
• Estimated delivery time is typically 3–10 business days from the date of dispatch.
• Delivery delays may occur due to unforeseen circumstances, weather conditions, public holidays, or courier-related issues.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.
• Any promotional free shipping offers will be clearly mentioned on the app or website.

4. Order Tracking

• Once your order is shipped, tracking details will be provided through the app, email, SMS, or other available communication channels.
• Customers can use the tracking information to monitor shipment status.

5. Incorrect Shipping Information

• Customers are responsible for providing accurate shipping details.
• Detoxpathy will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information.

6. Damaged or Lost Shipments

• If your order arrives damaged, please contact our support team within 48 hours of delivery with relevant photos and order details.
• In case of a lost shipment, we will coordinate with the courier partner to investigate the issue and provide an appropriate resolution.

7. Delivery Acceptance

• Once a package is marked as delivered by the courier service, Detoxpathy shall not be liable for loss, theft, or damage occurring after delivery.

8. Contact Us

If you have any questions regarding shipping, delivery, or order status, please contact the Detoxpathy support team through the official app or support channels.